Accessibility Statement & Non-Discrimination

The NueSeense Aesthetic Center is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.

Measures we take to support accessibility

The NueSeense Aesthetic Center takes the following measures to ensure accessibility of this website:

• Includes accessibility as part of our mission statement.
• Integrates accessibility into our internal review before publishing new content.
• Provides continual accessibility training to staff who publish web content.
• Assigns clear accessibility goals and responsibilities.
• Employs formal accessibility quality-assurance methods on a quarterly basis.
• Provides an on-page accessibility toolbar (font resize, contrast, grayscale, negative colors, light background, highlight links, highlight headings, readable font, pause motion, large cursor) available on every page.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

This website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard. We are actively working to reach full conformance.

Notice of Non-Discrimination

The NueSeense Aesthetic Center complies with applicable federal and state civil-rights laws — including Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, the Americans with Disabilities Act ("ADA"), and Section 1557 of the Affordable Care Act.

We do not discriminate, exclude, or treat people differently on the basis of race, color, national origin, ethnicity, ancestry, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, marital status, religion, veteran status, genetic information, or any other protected status under applicable law.

Services for people with disabilities

We provide free aids and services to people with disabilities to communicate effectively with us, including:

• Qualified sign-language interpreters (advance request appreciated; walk-in requests accommodated where possible).
• Written information in alternate formats (large print, accessible electronic formats, plain-text).
• Assistance completing intake and consent forms in the format that works best for you.
• Physical accommodations including step-free access, accessible restrooms, and treatment-room transfer assistance.

Services for people with limited English proficiency

We provide free language assistance services, including qualified interpreters and translated materials. To request language assistance, contact us at thenueseense@gmail.com or (747) 342-1017.

Alternate-access commitment

If any information, service, or transaction on this website is inaccessible to you, we will provide the equivalent information, service, or transaction through an alternative means — by phone, email, in-person appointment, or printed material — at no cost and within a reasonable time. This includes booking, pricing, service descriptions, forms, policies, and any other content on this site.

Contact us for accessible alternatives

• Email: thenueseense@gmail.com
• Phone: (747) 342-1017
• In person: 15915 Ventura Blvd, Suite 302, Encino, CA 91436

Technical specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

What we have done

• Semantic HTML landmarks (header, main, nav, footer) and a "skip to main content" link for keyboard and screen-reader users.
• Descriptive alternative text on meaningful images and empty alt attributes on decorative ones.
• Accessible names on icon-only controls (booking, calling, and the accessibility button) via aria-label.
• Form fields with associated <label> elements, visible focus indicators, and client-side validation with clear error messages.
• Color contrast reviewed against WCAG AA using semantic design tokens, including for muted / secondary text.
• Responsive layouts that reflow at 200% zoom and meet minimum 44×44px tap targets on mobile.
• Content structured with a single h1 per page and a logical heading order.
• An on-page accessibility toolbar allowing visitors to adjust text size 80–200%, apply grayscale, high-contrast, negative or light-background modes, highlight links and headings, pause motion, switch to a readable font, and enable a large cursor.
• Preferences persist across pages using local storage.

Known limitations

Despite our best efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.

• Third-party embedded booking widget: the online-booking overlay is provided by a third party. If it is inaccessible to you, please book by phone at (747) 342-1017 or by email — we will honor all requests at no extra cost and with no delay.
• User-uploaded photography: before/after images and lifestyle photography use short descriptive alt-text. If you need a more detailed description of a specific image, contact us and we will provide one.
• PDFs: if we publish any PDF (intake forms, aftercare, price lists), we will provide it in an accessible HTML or plain-text format on request within one business day.
• No third-party VPAT / independent audit: this site has not undergone an audit by a licensed third-party accessibility auditor. Content on this page is a self-assessment.

Assessment approach

The NueSeense Aesthetic Center assessed the accessibility of this website by the following approach:

• Self-evaluation: the site was evaluated internally against WCAG 2.1 AA success criteria.
• Automated testing: the site is scanned with automated accessibility tooling on every publish.
• Manual review: keyboard-only navigation, focus order, and heading structure are reviewed manually before each publish.

Formal complaint procedure

We welcome your feedback on the accessibility of this website. If you encounter an accessibility barrier, please let us know. We aim to respond to feedback within 3 business days and to resolve most issues within 10 business days. If we cannot resolve an issue in that time frame, we will provide a status update and an estimated resolution date.

Accessibility Coordinator
Email: thenueseense@gmail.com
Phone: (747) 342-1017
Postal: 15915 Ventura Blvd, Suite 302, Encino, CA 91436

You may also file a formal grievance under Section 1557 of the Affordable Care Act with our Civil Rights Coordinator at the same address, or file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal at ocrportal.hhs.gov, or by mail or phone (1-800-368-1019, TDD 1-800-537-7697).

If you are not satisfied with our response, you may also contact the California Department of Rehabilitation or the U.S. Department of Justice under Title III of the ADA.

Ongoing monitoring

• Automated accessibility scans run on every content publish.
• Manual keyboard and screen-reader spot-checks are performed on new pages before they go live.
• A full site self-audit is performed quarterly. Last reviewed: July 23, 2026. Next scheduled review: October 23, 2026.
• Reports submitted through the Accessibility Help Desk are logged, triaged, and tracked to resolution.

Compatibility with browsers and assistive technology

This website is designed to be compatible with the following assistive technologies:

• Recent versions of Chrome, Safari, Firefox, and Edge on desktop and mobile.
• Screen readers including VoiceOver (macOS/iOS), TalkBack (Android), NVDA and JAWS (Windows).
• Operating-system-level zoom, high-contrast, and reduced-motion settings.
• Keyboard-only navigation.

This website is not compatible with Internet Explorer or browsers older than three major versions.

Help desk

Visit our Accessibility Help Desk to report barriers, request accommodations, request an accessible alternative to any page or form, or read frequently asked questions.

Reviewers can use our Screen-Reader & Manual Accessibility Checklist to run a quarterly manual audit.

About this statement. This accessibility statement is a living self-assessment approved by The NueSeense Aesthetic Center on July 23, 2026 and reviewed at least quarterly. It documents our good-faith efforts to meet WCAG 2.1 Level AA and does not represent a signed VPAT/ACR or legal certification of conformance. We recommend that any organization relying on this statement for legal or compliance purposes have it reviewed by qualified legal counsel and a licensed accessibility auditor.

Questions about this notice? Contact us at thenueseense@gmail.com.

← Back to home